FIX: The remote connection was denied in Windows 10

Remote desktop is a great tool to connect to a Windows PC virtually. However, sometimes there is some issue in the remote connection, and users get prompted with errors like ‘the remote connection was denied.’ Worry not, we have got the solutions to this glitch. Just keep reading the article and follow the steps, and we’re sure you’ll be able to fix this issue.

Photo by bongkarn thanyakij

How to fix the remote connection denied error in Windows 10?

Adjust remote settings:

  • Press Windows key + S and search system
  • Now select System
  • Choose remote settings
  • Check to allow remote connections to this computer.
  • Then click on Select Users.
  • Next, click on the Add button.
  • Now enter the computer name + username in enter the object names like this (COMPUTERNAMEusername) and click on Check Names.
  • Now save changes and see if the issue is fixed.

Set remote desktop service logon to network service :

  • Press the Windows key + R key
  • The RUN dialogue box will appear.
  • Now type services.msc and click ok
  • Next, head over to remote desktop services.
  • Open the properties window and navigate to log on tab and deselect the local system account.
  • Now click apply and ok.

Adjust local security policy settings :

  • Press Windows key + R key
  • In the RUN dialogue box, type secpol.msc and click ok.
  • The local security policy window will appear.
  • Head over to Local Policies then to User Right Assignment in the left panel
  • Next in the right panel, look for Allow logon through remote desktop services and then open it by double-clicking on it.
  • Next, click on Add User or Group button
  • Now enter the desired user name and click change names, then click ok to save changes.

If these solutions resolved your issue, then please leave your feedback down in the comments below.

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