How to fix a corrupt user profile in Windows 10

It may be in your knowledge that Microsoft user account and Windows are highly integrated together and any issue in the user account can cause serious problems for you. Furthermore, if by any chance your user profile gets corrupted it could lead to losing access to your account. In order to assist you in resolving this issue, we’ve gathered some effective ways to fix this issue.

How to fix a corrupt user profile?

Modify the registry:

  • Press Windows key + R key
  • The RUN dialogue box will appear
  • Type Regedit in the dialogue box and click OK
  • Then head over to the location HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionPoliciesSystemCredSSPParameters
  • Click each S-1-5 folder and then double click on ProfileImagePath and find out with which user is linked
  • Once you’ve found the corrupted user account, then double click on RefCount and set the value to 0
  • Next double click on State, then set the value to 0 and click Ok
  • Close the registry editor and restart your PC

Create a new user account:

  • Open the control panel.
  • Click user accounts
  • Select user accounts
  • Now click on Manage another account.
  • Next, click on Add a new user in the PC settings.
  • Select add someone else to this PC
  • Enter the necessary information about the user and go back to change an account
  • Open the new account and click Change the account type.
  • Make it admin
  • Now go back to your current account and backup your files and documents.
  • After that, click on delete account and delete files.
  • Log into your new profile and then from the settings. Check if the issue persists

Run an SFC and DSIM scan:

  • Press Windows key + X key
  • The command prompt window will open click on the run an administrator.
  • Now type in the following command.


  • Then press Enter
  • After SFC is scanned, type in the DSIM command mentioned below.

DISM.exe /Online /Cleanup-image /Restorehealth

  • After the command runs, restart your PC


If you were able to fix the issue using this article as a guide then please leave your feedback in the comments section below.

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